# Home Care

**Caregiver Scheduling**

No more jumping between systems and screens.  All the tools needed in one place 

Data-driven Smart Scheduling Engine provides schedulers with near real-time compatibility scores for every caregiver–client pairing. By analyzing key data points—including caregiver availability, client preferences, location, historical care provided, margins, and overtime considerations—the engine surfaces the highest match scores to guide confident and informed staffing decisions. This intelligent approach to scheduling enhances caregiver-client alignment, improves satisfaction, supports continuity of care, and drives better overall outcomes.

**Caregiver App**

From onboarding to the delivery of care, all services can be accessed and reported on

**Caregiver Payroll**

Offer caregivers daily pay as an incentive to work additional shifts and improve your benefits

**Payors**

Pre-configured with payor's information, just add contract details

**Compliance**

Pre-configured state requirement settings; Automated document expiration requests

**Caregiver Centricity**

An easy-to-use system allows caregivers to focus on delivering high-quality care

**Caregiver Recruiting**

Job posting, Applicant Tracking, Document Collection & Management

**Home Care EVV**

Meets all open EVV state requirements.  Paper timesheets are no longer needed

**Advanced Reporting**

Understand where you make money and where you don't

**Customer App**

From tracking and requesting to the delivery of care, all services can be accessed and reported on

## **Client Hub**

Fieldworker makes managing clients simpler by bringing profiles, scheduling, authorizations, documents, and care plans into one organized, easy-to-navigate hub. With smart filters, near real-time updates, and seamless communication tools, agencies can manage clients more efficiently and deliver more consistent, reliable care.

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**Intuitive Dashboard**

Easily add new prospects and client profiles and manage them with customizable filters based on status, admission, risk level, primary scheduler, custom tags, and more. 

* View and update client and prospect statuses with simple filtering. 
* Use custom profile tags for segmentation and bulk messaging. 

**Profile Management**

* **Dashboard Management:** Access key client details and information in one place. 
* **Scheduling:** Create one-time or recurring shifts with optimal caregiver matching. 
* **Shift Broadcasting:** Quickly broadcast open shifts to the best-suited caregivers. 
* **Calendar Views:** Use weekly and monthly views for easy scheduling. 
* **Quick Shift Edits:** Easily modify shift details like status, notes, day, time, and services. 
* **Communication:** Instantly communicate with clients and family members from the client profile. 

**Scheduling**

**Optimized Scheduling with Smart Matching** \
Create single or recurring shifts, matching clients with the best caregivers based on availability, skills, preferences, and other factors. FieldWorker’s smart scheduling helps you fill shifts quickly and efficiently. 

**Seamless Scheduling Edits** \
Easily make scheduling changes or add visit notes from the scheduling screen. With a single click, communicate with clients and caregivers while accessing all necessary shift details. 

**Caregiver Scheduling**

Access multiple calendar views (monthly and weekly) to track shifts and hours, ensuring proper caregiver coverage. <br>

* View caregiver schedules and compare scheduled vs. desired vs. completed hours.&#x20;
* Hover over any shift to view shift details like service type, status (completed, in progress, overdue), and edit on the spot.&#x20;
* Email or print weekly/monthly schedules and send reminders to caregivers to clock in and out via SMS.&#x20;
* Automatic SMS notifications remind caregivers to clock in/out.&#x20;

**Authorization Management**

&#x20;Track and manage client authorizations to ensure maximum utilization.&#x20;

* **Authorization Tracking:** View and edit authorizations directly from each client profile.&#x20;
* **Maximize Utilization:** Monitor and adjust authorization usage to avoid underutilization.&#x20;
* **Expiration Alerts:** Set reminders to ensure authorizations are updated before they expire.&#x20;

**Care Plans**

&#x20;Simplify the creation and management of digital care plans for your clients.&#x20;

* **Create & Edit Care Plans**: Easily set up and modify care plans, including tasks and services.&#x20;
* **Smart Scheduling**: Automatically assign tasks based on the scheduled service.&#x20;
* **Task Tracking**: Monitor the completion of services (ADLs & IADLs) in each shift.

**Document Management**

Organize and track all client documentation effortlessly. 

* **Custom Document Types:** Upload, manage, and track documents for each client.&#x20;
* **Document Dashboard:** Easily filter documents by type, date, and status.&#x20;
* **Reminders & Notifications:** Set expiration dates and receive notifications for document updates.&#x20;

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**Care Circle**

* Include family members, doctors or case managers, and approved caregivers&#x20;
* Clearly identify which caregivers are approved for that client — and which are not — to avoid scheduling mistakes or unapproved assignments.
* Helps coordinate socialization, errands, meals, appointments, safety check-ins, and other needs.&#x20;