Support

Switching to a new system can feel stressful. But it doesn’t have to be.

Our team is here to help you!

Whatever questions you have or help you need, our team of dedicated support specialists is on hand to help you. When you sign up, you’ll be assigned someone from our team who will be your go-to contact person, and you can contact them anytime with your questions.

You can submit support requests as tickets from your dashboard with any requests for improvement or to report any non-urgent issues you encounter. Additionally, use the chat in the bottom right corner of the screen at any time to submit a question directly, and we’ll get back to you as soon as we can!

Easy implementation

Our systematic approach, combined with the capacity to migrate and convert existing data, ensures rapid implementation and minimal disruption to your business during the change process.

In-product troubleshooting support

Find troubleshooting support for common day-to-day actions, such as resetting passwords or adding people to the system, in the “support centre” inside the product.

Log a ticket to make a suggestion or receive help

Part of our continual improvement process involves listening to the ideas of our customers. If you have a suggestion for a new piece of functionality, an improvement, or you want some specific help with some part of the software, log a ticket.