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πŸ› οΈChange Log

Our team is happy and humbled to see you here! We will be using this page to announce new features on Fieldworker. You will be able to access it directly in your app as well.

The Fieldworker team responds to your asks and any other changes. Major releases follow a quarterly cycle cadence, while minor releases are deployed every month.

Major releases - are expected every quarter, in February, May, August, and November.

Minor releases - are expected in every other intervening month

Production hotfixes - are deployed in an agile manner to minimize the impact of the issue

Items being worked on (No ETA)

The following functionality is being developed and tested, and will soon be deployed.

  1. New powerful analytics for various types of companies

  2. In the app reminders for checking in and/or checking out for a scheduled task.

  3. A more powerful and easy-to-use permissions functionality will allow the admin to control access to various modules granularly.

  4. Support for multiple payers including insurance payers

  5. Support for payers in multiple markets nationwide

Release 2.3 ( 2024-10-11 )

The following functionality is being developed and tested, and will soon be deployed.

  1. Make user-generated forms more powerful. Users can make copies of the existing form and then edit the copy to create a different version.

  2. New reports helping daycare centers to better track the attendance of customers.

  3. A new Time and Expense report for companies using a community-developed form for capturing expenses.

  4. Several new reports for NJ support coordination agencies including MT rejection and SC visit forecast reports.

  5. Allow Service provider companies to manage multiple offices and multiple NPIs leading to submission of claims to multiple payers.

  6. The scheduler functionality will now be extended for service provider companies. This can be used to plan and then allocate resources to schedules.

  7. The users may now select a location to save their MTs when downloading them from the system. The system will also remember the last used location and will default to this location.

Release 2.2.2 ( 2024-08-26 )

Fieldworker announces proposed enhancements to existing functionalities and expands its coverage to include several new features for case management and daycare companies ..

  1. Allow employee schedules to be accessible from the mobile app as well.

  2. Allow customer ID with a picture and QR code to be printed

  3. Enhance the document center, and document tab on the customer screen, where documents can be viewed in the app, without downloading them locally.

  4. Add voice-to-text functionality to all text fields in MT, allowing users to speak in and dictate notes.

  5. Add voice-to-text functionality to case note entry and edit, allowing users to speak in and dictate notes.

  6. Add contacts to tasks. This will allow notifications, if needed, to be sent on demand.

  7. New redesigned and revamped configuration and settings. Include new personal preferences.

  8. The platform now allows secure communication with customers, contacts, and employees. The agency would need to subscribe to the new 'Secure Communication' module.

  9. The agency may further configure what all and who all may be communicated via the platform.

  10. Add a new 'What's changed' icon in the app .. to let users discover new features

  11. On the main page of the app, users may now minimize the 'Upcoming tasks' control, if not used. For case management companies, this will be minimized by default allowing larger controls showing Timesheet and notes.

  12. A new SoS button is added to the mobile app, which can be used to quickly send a message to the admin (and especially a designated list of users) in case of any emergency.

  13. New Case Management report that indicates all notes added by a case manager, in a given month.

  14. Fieldworker mobile app now shows a calendar view of all the tasks assigned, or completed.

  15. When creating a new note, allow users to add a task, if the task does not already exist.

  16. Allow a contact's preferred communication mode (email or phone) to be captured.

  17. Expanding Fieldworker authentication to support user email as a user name. An admin may now invite an employee using their existing email, which can also be used to log in to the Fieldworker. These users will also be able to log in without a password, using a one-time code sent to their email.

  18. While marking attendance for a customer, the user may indicate the exact billing task, and the duration of the attendance, if it is different from the default for the session.

Release 2.2.1 ( 2024-06-18 )

Fieldworker announces proposed enhancements to existing functionalities and expands its coverage to include several new enhancements to forms ..

  1. Allow customer needs to be maintained within the Fieldworker system.

  2. Enhance forms and workflow capability to associate a form to a timesheet entry or task.

  3. New Landing page for Day-care and/or Community Support businesses

  4. Allow daycare center employees to add notes to each attendee

  5. Allow recurrent sessions and check for overlap of employees, location and/or attendee

  6. A new look and revamped reporting center for form data

  7. Allow each agency to set a tolerance level for the distance for EVV check-ins

  8. Allow a case manager to add a case note from the main page

Release 2.2.0 (2024-05-06)

Fieldworker announces proposed enhancements to existing functionalities and expands its coverage to include several new productivity features ..

  1. An integrated forms module allows new forms to be created, a company to subscribe to an available form, and the ability to associate forms with tasks.

  2. The Fieldworker platform allows setting up goals for customers which can be associated with tasks or services provided to achieve the goals.

  3. The Fieldworker platform allows you to contribute commonly used forms for community use. The Fieldworker team will make a few standard forms available, by default.

  4. The Fieldworker platform now allows you to create workflows that require associated forms to be filled up when a fieldworker checks out from the task.

  5. A new Forms report listing all data submitted through a specific form in a desired time window.

  6. A new tab has been added to the customer section showing all forms that have been filled in for this customer. The individual forms can be viewed, and edited from here, as well.

  7. The reporting and insights section is customized based on the type of business and state your agency operates in.

  8. The voice notes functionality is now added to the web app as well. A voice note can now also be added using web app.

  9. The platform is continually being expanded to include more stages of Revenue Cycle Management (RCM). There is a new Accounts Receivable functionality for NJ-based Support Coordination companies.

  10. The RCM functionality also provides a complete view of all remittances received from Medicaid, and their status. The agency can also track the denials or pending claims.

  11. The RCM dashboard provides a financial summary for the current month giving an up-to-date view of all cash flows.

  12. A new caseload report for a case manager is added to show the caseload of various employees in your organization.

  13. A new billing transaction report listing all billing transactions for a customer, or group of customers.

  14. A new EVV dashboard showing all eligible visits allowing verification of the data and editing to fix a few key columns before scheduling the submission of the visit.

  15. The mobile apps are enhanced to display forms and capture details when checking out from relevant tasks.

  16. The Fieldworker platform announces major capability enhancements to support efficiently running your day centers, or community centers.

    1. Define venues to hold your session in the system, including their addresses, capacity, etc.

    2. Create sessions for a location that associates employees and customers to a resource for a given time window.

    3. Allow marking the attendance of each client attending a session

    4. Individual notes can be added to each customer session

    5. An integrated schedule for all your employees, customers, and resources. Daily, weekly, or monthly views into the schedule.

    6. The schedule for each employee, customer, or resource can be viewed or displayed.

    7. All scheduled activities for a customer, employee, or resource can be displayed or viewed.

    8. Generate a name badge containing the name of the customer and a unique QR code for efficient tracking and data capture

Release 2.1.1 (2024-03-14)

Fieldworker announces updates to the mobile app for both iOS and Android platforms.

The following changes make it very simple to effectively use the document center from the mobile app.

  1. Added document upload from main page top right drop down

  2. Added document upload from customer page ad artifact page

Release 2.0.2 (2024-03-08)

The fieldworker will deploy several changes to the processing of Monitoring Tool process. Many of these changes are driven by user feedback.

  1. The Monitoring Tool will now allow users to save their work, as per their choice, without leaving the form.

  2. The system will also display a running counter, to indicate, the next auto-saving of the document. The Fieldworker saves the MT every 99 seconds.

  3. A rejection note by the SC Supervisor is now automatically opened when an SC opens the rejected MT to work on it. The SC may also add her comments to the rejection note .. either to indicate the changes or to explain why the changes may not be needed.

  4. When a rejected MT is re-submitted, the rejection note is saved again.

Release 2.0.1 (2024-02-16)

Fieldworker deploys several changes to our web application for efficiency.

  1. The notes tab under Customer and Projects will now include voice notes as well. This will make voice notes also accessible from the web app.

  2. The SC and SCS screens for NJ-based Support Coordination companies will now indicate the status of the MT document if it has been downloaded and the last date for a customer when an MT was uploaded to DDD.

  3. Timesheet pages for all employees will now have two additional columns added to the screen. By default, these columns are displayed, but they may be hidden, as needed.

    1. Task creation time

    2. Task update time, if any

  4. Several new configuration options to customize the Fieldworker platform

    1. If any MT section has customization, it will be controlled by a feature flag, to be set as part of the configuration section.

Release 2.1.0 (2024-01-04)

Fieldworker announces a brand new application for both iOS and Android platforms.

  1. Complete redesign of both Android and iOS mobile app user interface.

  2. Include a customer screen in the mobile app

Release 2.0.0 (2024-01-04)

Fieldworker announces several enhancements to existing functionalities and expands its coverage to include new productivity features including a new Document Center, and expanded support for services provided at multiple locations..

  1. An integrated forms module allows new forms to be added, a company to subscribe to a form, the ability to associate forms with tasks

  2. Ability to capture voice memos as part of the verification of delivery of service.

  3. A new MT status report for support coordination companies showing all visits associated with MTs for the last 12 months.

  4. A consolidated document center that allows management and employees to build and manage their own documents.

Release 1.4.0 (2023-10-05)

Fieldworker announces several usability enhancements to existing functionalities and expands its coverage to include new productivity features for a large group of users.

  1. Add functionality to have a visual of existing (or current) HR relationships, and modify it, as needed.

  2. Integrate the calendar on the local device (laptop/desktop/phone) with the task schedule. If a company sets this configuration, all new tasks assigned to an employee will generate an email containing a calendar invite.

  3. Added a functionality for users to add their requests for new features, and review/vote on existing requests.

  4. All import programs in the Fieldworker app support First and Last names to be captured for a customer.

  5. Additional validation checks have been added to the billing dashboard

Release 1.3.2 (2023-08-18)

Fieldworker announces key usability enhancements to several functionalities and expands its coverage to include new features for service provider companies.

  1. Show associated MTs for Admins on MT Completion Detail Report

  2. MT changes to incorporate feedback from customers

    1. Section 7, question f, is now available to be filled, irrespective of other choices

    2. Section 9 logic is amended only to allow questions a-f asked when a consumer in a provider-managed setting is contacted at home.

    3. The top three fields in section 9 can be filled in all quarterly forms, but are mandatory when questions a-f are filled in.

Release 1.3.1 (2023-08-11)

Fieldworker announces key usability enhancements to several functionalities and expands its coverage to include new features for service provider companies.

  1. Added an icon on the top right side to indicate the current deployment version of the Fieldworker software.

  2. Added a new NJ Consolidated debarment report

  3. For NJ support coordinator agencies, Fieldworker will now allow identification of 'Initial' plans, and capturing time spent on its development.

Release 1.3.0 (2023-08-03)

Fieldworker announces several enhancements to various existing functionality and expands its coverage to include more features for service provider companies.

  1. Prior Authorization and budget capability for care provider agencies

  2. Document Center as a centralized repository

  3. Associating task types to a customer and allowing services to be created only against the assigned task types

  4. Search customer using the name, DDD ID, and/or Local ID using a single search

  5. Track task scheduling against the prior authorization

  6. Indicate whether a task is prior authorized or not

  7. Allow sorting data for a support coordinator by the MT status

  8. Expanded functionality for identifying changes in the customer, or plan that can lead to a billable

  9. New Service Authorization report that shows all your customers and associated authorizations for this customer.

  10. A new report showing prior authorizations that have not yet been billed, and/or planned.

  11. The customer screen has a new tab that shows all existing authorizations for that customer.

  12. For EVV customers, admins can now check out a provider, if they have forgotten to checkout, or could not checkout due to connectivity or other issues.

  13. All reports based on a data grid may now be customized to include or exclude columns, their positions, and sizes.

  14. New granular tracking of customer action to help provide better support

  15. Locate customer screen now has the functionality to check out an employee if they have failed to check out from a client location.

Release 1.2.3 (2023-06-26)

Fieldworker announces enhancements to fix breaks due to delays in plan renewal.

Release 1.2.2 (2023-06-05)

Fieldworker announces major enhancements to support EVV in Arizona.

  1. Added EVV functionality for Arizona providers, via SanData

  2. Supporting HR hierarchies

  3. New Utilization report for tracking prior authorizations

Release 1.2.1 (2023-04-06)

Fieldworker announces major enhancements for Support Coordination screens, Revenue Cycle Management, and other MT-related changes.

  1. New Billing and Admin reports

    1. NJ consolidated debarment report

    2. MT completion detail report

    3. Management Review report

  2. Support Coordination (SC) screen

    1. Personalization of SC dashboard - select and order columns that you want to see

    2. Checklist tab to quickly view your follow-up items and mark them as complete

    3. Access to submitted and approved MT

  3. Revenue Cycle Management

    1. Ability to add a new claim in the dashboard

    2. Ability to delete claims (with errors and mistakes)

    3. Ability to fix errors and resubmit a claim

    4. The claims dashboard now includes the status of the remittance report

  4. Charge capture

    1. Ability to upload prior authorization file

    2. Automatic match with the appropriate task and direct submission to the claims dashboard (No intermediate file needed)

    3. For NJ, Support Coordination companies with the Time management module, the ability to view associate MT before capturing the charge

    4. Changes in Prior Authorization for revised authorizations, partial authorizations, etc automatically detected and made available in a separate tab

Release 1.2.0 (2023-03-16)

Fieldworker implements functionality to create Monitoring Tools using new formats.

  1. DDD synch: Bulk import functionality was expanded to allow more frequent synch of the data from the state system (iRecord)

  2. Support Coordinator dashboard to initiate and complete Monitoring Tools (NJ)

  3. An approval process for MT before submission to the state

  4. Download approved MT

  5. Introducing Reports center

    1. Billing - Invoice report

    2. Billing - Billing transaction report

    3. Billing - Claim balance report

    4. Billing - Outstanding balance report

    5. Billing - Claim collection report

    6. Admin - Payroll report

    7. Admin - Debarment report (CMS)

    8. Admin - Debarment report (NJ state)

    9. Admin - Plan renewal report

    10. Admin - MT Completion Detail report

    11. Admin - Management review report

    12. Admin - Active customer (population) report

    13. Admin - All tasks report

    14. EVV - Tasks report

    15. EVV - Invoice report

    16. Time Management - Timesheets report

    17. Case Management - Invoice report

    18. Admin - Case load report

    19. Admin - Dashboard

    20. Support Coordinator - Dashboard

    21. Support Coordinator - Checklist report

Release 1.1.1 (2022-10-07)

Fieldworker announces significant improvements around usability, stability, and performance along with major functional enhancements.

  1. Support for NJ Support Coordination companies to create and manage Monitoring Tools

  2. Ability to submit 835 Professional claims to NJMMIS via HIPPA compatible process

  3. Support for Guardianship companies using Case Manager functionality

  4. Enhanced Note taking and Notes management

  5. Customized interface by state/functionality and business

  6. Debarment report

  7. Preauthorization of services

Release 1.1.0 (2022-02-26)

Fieldworker implements functionality to enhance EVV and Timesheets functionality

  1. A new customer center functionality is now available. This allows you to see all your customers and all activities in their accounts in one place.

    1. Tasks - ongoing and completed

    2. Staff - working with the customer

    3. Documents, Forms from the customer

    4. Notes from the prior interaction

    5. All contacts for the customer

  2. EVV module provides a complete interface to help with the easy implementation of EVV.

    1. NJ customer companies can establish tasks that can be mapped to procedures that are eligible for EVV submissions.

    2. Fieldworker EVV module picks, formats, and sends the relevant procedures to NJ state.

    3. An intuitive interface to manage the failures and resend the failed/rejected tasks.

    4. An EVV invoice report for payments submitted to Medicaid via EVV

  3. Notifications to convey important messages

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