💼Artifacts

Maintaining accurate records is pivotal to providing high-quality services.

In the intricate web of caregiving, meticulous record-keeping is not merely a requirement; it is the backbone of efficient and compassionate service provision. Accurate records ensure that care professionals have a comprehensive understanding of a care recipient's medical history, preferences, and specific needs. They serve as a guide for delivering personalised care, enhancing the overall well-being of individuals receiving care at home.

Organizing Documents in Your Agency

Social care agencies utilize various documents to ensure the effective delivery of services, using them to ensure effective service delivery and compliance with regulations.

• Care Plans: Outline the specific needs and preferences of individuals receiving care, including goals and interventions.

• Assessment Reports: Document assessments conducted to determine the level and type of care required.

• Case Notes: Daily or weekly updates on the care provided, changes in condition, and any incidents.

• Consent Forms: Confirm the agreement of clients or their guardians to the proposed care plans and interventions.

• Confidentiality Agreements: Ensure that all staff understand the importance of maintaining privacy and handling sensitive information properly.

• Incident Reports: Record details about any accidents, injuries, or unexpected events involving clients or staff.

These documents are vital for communication, accountability, and maintaining the quality of care, and having them organized in an easy-to-understand way is equally important.

A shared digital platform, provided by Fieldworker, where professionals can update and access records in real-time, fosters collaboration and ensures that everyone involved in a care recipient's well-being is on the same page.

How to upload documents and images

The FieldWorker app (Both web as well as mobile apps) is designed to streamline document management within your agency's system. Any user can easily upload a document to any of their customers, associate the document with the relevant project and/or task, as needed.

Artifact Storage and Management

Typically, physical artifacts are stored in cloud storage. Their type and location are documented within the system, which tracks access frequency to identify outdated items. Associating documents accurately with their respective projects ensures seamless management across tasks.

Capturing Evidence

Taking Pictures

In situations where photographic evidence of a document is necessary, use the "Take Picture" feature. This allows you to either take a photo using your device's camera or upload an existing image from your phone's library. Note that permission for the FieldWorker app to access your camera and library is required.

Uploading Files

The "Upload File" option provides an opportunity to submit any relevant documents or files. To upload them, simply tap the upload icon located in the upper right-hand corner of the screen. This action triggers a display of a modal to upload your document from the local storage to the platform.

Navigating the FieldWorker App

Accessing Artifacts

Navigate to the "Artifacts" section in the app's side panel to manage and monitor documents. This section offers a comprehensive view of all documents, along with project-specific and task-specific details.

Project and Task Association

For every document or artifact added, ensure the correct project and task are specified. This association facilitates easy retrieval from task and project overviews, promoting efficient documentation processes within your agency.

Permissions

Grant FieldWorker app access to your camera and phone's library for full functionality. This permission enables the capturing and uploading of photographic and digital evidence directly from your device.

By following this guide, you can effectively utilize the FieldWorker app for efficient document and artifact management across your agency's operations.