✨Our Features

FieldWorker: Case Management and Field Service Software built for a mobile workforce

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Support Coordination & Monitoring Tool

Focus on your clients while FieldWorker automates, pre-fills data, guides, and helps complete your Monitoring Tools (MTs, Monthly and Quarterly)! You have less information to enter, you have confidence that the information is correct, you have the latest information from DDD and your MT gets completed, approved & submitted quickly.

EVV - Electronic Visit Verification

As per the Cures Act, agencies need to meet the requirements of EVV. FieldWorker makes EVV compliance easy with simple check-in and out features that record all the data needed.

The Fieldworker app allows your admins and managers to track the activities and check-ins for your field staff, DSP, and providers.

Time & Activity Tracking

Over 75% of bills contain errors, most due to inaccurate time and activity records. Fieldworker’s time management system gives you confidence in your billing process.

Case Notes

How much time does your team spend on case notes on average? Not only can it take a long time – sometimes they are not updated regularly enough, leading to essential information about clients falling through the cracks.

The Fieldworker app will now let you add your case notes, as a text note, use voice to convert into text, or even directly add a voice note.

Billing

Billing can become a labor-intensive process. Tracking down the relevant documentation, figuring out the amount of time spent on visits and other activities, and spotting errors – no wonder three-quarters of bills contain errors.

Dashboards

How is your agency currently performing? How many cases have you taken on in the past month? How much time is your team spending on visits? If it would take you a while to find the answers – here’s a way that you can access them within seconds instead.

Internationalization

Have your field staff, DSP, and other providers work in the language that they are most comfortable with. The fieldworker mobile app allows each user to pick a local language to use the application interface in that language. Your staff may either use English, or Spanish at this time.

Workflow and Secure Communication

Do you look for secure communication channels for your employees? Would it help to know when a support coordinator has submitted an MT for review, or a timesheet for approval? Our workflow and secure, 'in the app' communications will let your users get the information either as an email, a text message, or as a message in your web and mobile apps.

Document Center

How much time do you, your supervisors, or your employees spend in locating specific documentation? Do you think that your agency is not audit-ready because your documentation is not organized? The new Document Center in the Fieldworker app allows your agency to organize all your documents in an easy, intuitive way.

Scheduler

Organize your resources, employees, and customers in sessions, and events and manage optimally.