๐Ÿ”ฌ
Fieldworker Documentation
FieldworkerFeature RequestsCaregiving Simplified
  • ๐Ÿ‘‹Welcome to Fieldworker
  • Overview
    • ๐Ÿ’กWhat we do
    • โœจOur Features
    • ๐ŸฅฝPlatform Overview
      • ๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘Ability Hub App
      • ๐Ÿ“ฑFieldworker Mobile App
      • ๐Ÿ› ๏ธGetting set up (Fieldworker)
        • ๐Ÿ“Sign up & First Login
        • ๐Ÿง‘Invite your team
        • โš™๏ธConfigure your flow
        • ๐Ÿ‘ฅSetup your customers
      • ๐Ÿ› ๏ธGetting set up (AbilityHub)
        • ๐Ÿ“Sign up as a patient
        • โš™๏ธSign up as a caregiver
        • ๐Ÿง‘Build your 'circle of care'
  • Product Guides
    • ๐Ÿค™Caregiving
      • ๐Ÿ‘จโ€๐Ÿ‘งMaternity Caregiving
    • ๐Ÿ“šDocument Center
    • ๐Ÿ’ผCase Management
    • โŒšTime Management
    • ๐Ÿ“ฒSupport Coordination
    • ๐ŸŽฏElectronic Visit Verification
    • ๐Ÿ’ณRevenue Cycle Management
    • ๐Ÿ”ฉCompliance & Audit
    • ๐Ÿ”ฆInsights & Reports
  • Fundamentals
    • ๐Ÿ“Concepts
      • ๐ŸขCompany
      • ๐Ÿ‘ฉEmployee
      • ๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆCustomer
      • ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ฆContacts
      • ๐Ÿ“šProject
      • ๐ŸŒLocation
      • โฑ๏ธTask
      • ๐Ÿฅ…Checklists
      • ๐Ÿ’ฒBilling
      • ๐Ÿ’ฑRevenue Cycle
      • ๐Ÿ’ผArtifacts
      • ๐Ÿ“Case Note
      • ๐Ÿ“‹Monitoring Tool
      • ๐Ÿ“„Forms & Workflow
      • ๐Ÿ“…Schedule
      • ๐Ÿ—’๏ธNotification
      • ๐Ÿ“‹Glossary
      • ๐Ÿ“„Reports
      • ๐Ÿ‘ฅData Import
      • โ›“๏ธInformation Architecture
      • ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘งCircle of Care
      • ๐Ÿ˜ฅCaregiver burden
      • OpenFDA Medication database
      • Patient journal
      • Electronic Disability Record (EDR)
    • ๐Ÿ“–FAQ
      • Fieldworker Implementation
      • Ability Hub
      • โš™๏ธSet Up
      • ๐ŸSupport
      • ๐Ÿ›๏ธCompliance
      • Claims and Billing
      • ๐Ÿ’ฒPricing
      • ๐Ÿ’กHow To
        • Create a Monitoring Tool using Fieldworker
        • Replace my forgotten password
        • Connect clients to employees
        • View and Add Comments to a Customer
        • Manage Employee Timesheets (Draft)
        • Offload a customer
        • Download the list of customers
        • Add new clients
        • EVV checklist
        • Geocode locations
        • Schedule a New Appointment
        • Prepare and submit claims data
        • Manage Revenue Cycle in the Fieldworker platform
        • Manage travel and expenses
      • โ›“๏ธWhat has changed?
        • โ›“๏ธChanges from prior releases
    • ๐Ÿ’ปPages
      • MT
      • Notifications
      • Reports
      • Documents
      • Billing
      • Visits and Verification
      • Timesheets
      • New
      • Locate
      • Contacts
      • Customer
      • Project
      • Settings
      • Reports
      • Forms
      • Scheduler
      • Teams
      • Home Page
      • Ability Hub App
  • Audiences
    • ๐ŸŽจSupport Coordinators
    • ๐Ÿ–ฅ๏ธCare Providers
    • ๐Ÿ–ฅ๏ธDaycare & Community Centers
    • ๐Ÿ“‹Case Managers
    • Caregivers (Ability Hub)
    • Patients (Ability Hub)
  • What is new
    • ๐Ÿ› ๏ธChange Log
Powered by GitBook
On this page
  • Support Coordination & Monitoring Tool
  • EVV - Electronic Visit Verification
  • Time & Activity Tracking
  • Case Notes
  • Billing
  • Dashboards
  • Caregiving App
  • Internationalization
  • Workflow and Secure Communication
  • Document Center
  • Scheduler
  • Forms

Was this helpful?

  1. Overview

Our Features

PreviousWhat we doNextPlatform Overview

Last updated 21 days ago

Was this helpful?

FieldWorker: Case Management and Field Service Software built for a mobile workforce

Ready to see for yourself how FieldWorker can simplify follow-ups and automate your data validation?

Support Coordination & Monitoring Tool

Focus on your clients while FieldWorker automates, pre-fills data, guides, and helps complete your Monitoring Tools (MTs, Monthly and Quarterly)! You have less information to enter, you have confidence that the information is correct, you have the latest information from DDD and your MT gets completed, approved & submitted quickly.

EVV - Electronic Visit Verification

As per the Cures Act, agencies need to meet the requirements of EVV. FieldWorker makes EVV compliance easy with simple check-in and out features that record all the data needed.

The Fieldworker app allows your admins and managers to track the activities and check-ins for your field staff, DSP, and providers.

Time & Activity Tracking

Over 75% of bills contain errors, most due to inaccurate time and activity records. Fieldworkerโ€™s time management system gives you confidence in your billing process.

Case Notes

How much time does your team spend on case notes on average? Not only can it take a long time โ€“ sometimes they are not updated regularly enough, leading to essential information about clients falling through the cracks.

The Fieldworker app will now let you add your case notes, as a text note, use voice to convert into text, or even directly add a voice note.

Billing

Billing can become a labor-intensive process. Tracking down the relevant documentation, figuring out the amount of time spent on visits and other activities, and spotting errors โ€“ no wonder three-quarters of bills contain errors.

Dashboards

How is your agency currently performing? How many cases have you taken on in the past month? How much time is your team spending on visits? If it would take you a while to find the answers, hereโ€™s a way that you can access them within seconds instead.

Caregiving App

As a caregiver of a loved one with long-term, occasionally debilitating conditions, sometimes you just need some support. The AbilityHUB app has many benefits, helping simplify your life, easing out the burden of caregiving, and potentially bringing relief anda smile to you when needed

  • Record and better understand changes in your loved oneโ€™s behaviors.

  • Help you find answers, straightforward guidance, and instant encouragement.

  • Prepare for doctor appointments and send reports ahead of time.

  • Get information, support, and learn from the experiences of other caregivers and contacts.

  • Watch and keep an eye on your well-being and help you overcome burnout, fatigue, and lack of respite.

Internationalization

Have your field staff, DSP, and other providers work in the language that they are most comfortable with. The fieldworker mobile app allows each user to pick a local language to use the application interface in that language. Your staff may either use English or Spanish at this time.

Workflow and Secure Communication

Do you look for secure communication channels for your employees? Would it help to know when a support coordinator has submitted an MT for review, or a timesheet for approval? Our workflow and secure 'in the app' communications will let your users get the information either as an email, a text message, or as a message in your web and mobile apps.

Document Center

How much time do you, your supervisors, or your employees spend in locating specific documentation? Do you think that your agency is not audit-ready because your documentation is not organized? The new Document Center in the Fieldworker app allows your agency to organize all your documents in an easy, intuitive way.

Scheduler

Organize your resources, employees, and customers in sessions and events, and manage optimally.

Forms

Create and organize all your data collection, intake or assessment forms in one place.

โœจ
Sign Up