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Fieldworker Documentation
FieldworkerFeature RequestsCaregiving Simplified
  • ๐Ÿ‘‹Welcome to Fieldworker
  • Overview
    • ๐Ÿ’กWhat we do
    • โœจOur Features
    • ๐ŸฅฝPlatform Overview
      • ๐Ÿง‘โ€๐Ÿคโ€๐Ÿง‘Ability Hub App
      • ๐Ÿ“ฑFieldworker Mobile App
      • ๐Ÿ› ๏ธGetting set up (Fieldworker)
        • ๐Ÿ“Sign up & First Login
        • ๐Ÿง‘Invite your team
        • โš™๏ธConfigure your flow
        • ๐Ÿ‘ฅSetup your customers
      • ๐Ÿ› ๏ธGetting set up (AbilityHub)
        • ๐Ÿ“Sign up as a patient
        • โš™๏ธSign up as a caregiver
        • ๐Ÿง‘Build your 'circle of care'
  • Product Guides
    • ๐Ÿค™Caregiving
      • ๐Ÿ‘จโ€๐Ÿ‘งMaternity Caregiving
    • ๐Ÿ“šDocument Center
    • ๐Ÿ’ผCase Management
    • โŒšTime Management
    • ๐Ÿ“ฒSupport Coordination
    • ๐ŸŽฏElectronic Visit Verification
    • ๐Ÿ’ณRevenue Cycle Management
    • ๐Ÿ”ฉCompliance & Audit
    • ๐Ÿ”ฆInsights & Reports
  • Fundamentals
    • ๐Ÿ“Concepts
      • ๐ŸขCompany
      • ๐Ÿ‘ฉEmployee
      • ๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆCustomer
      • ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ฆContacts
      • ๐Ÿ“šProject
      • ๐ŸŒLocation
      • โฑ๏ธTask
      • ๐Ÿฅ…Checklists
      • ๐Ÿ’ฒBilling
      • ๐Ÿ’ฑRevenue Cycle
      • ๐Ÿ’ผArtifacts
      • ๐Ÿ“Case Note
      • ๐Ÿ“‹Monitoring Tool
      • ๐Ÿ“„Forms & Workflow
      • ๐Ÿ“…Schedule
      • ๐Ÿ—’๏ธNotification
      • ๐Ÿ“‹Glossary
      • ๐Ÿ“„Reports
      • ๐Ÿ‘ฅData Import
      • โ›“๏ธInformation Architecture
      • ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘งCircle of Care
      • ๐Ÿ˜ฅCaregiver burden
      • OpenFDA Medication database
      • Patient journal
      • Electronic Disability Record (EDR)
    • ๐Ÿ“–FAQ
      • Fieldworker Implementation
      • Ability Hub
      • โš™๏ธSet Up
      • ๐ŸSupport
      • ๐Ÿ›๏ธCompliance
      • Claims and Billing
      • ๐Ÿ’ฒPricing
      • ๐Ÿ’กHow To
        • Create a Monitoring Tool using Fieldworker
        • Replace my forgotten password
        • Connect clients to employees
        • View and Add Comments to a Customer
        • Manage Employee Timesheets (Draft)
        • Offload a customer
        • Download the list of customers
        • Add new clients
        • EVV checklist
        • Geocode locations
        • Schedule a New Appointment
        • Prepare and submit claims data
        • Manage Revenue Cycle in the Fieldworker platform
        • Manage travel and expenses
      • โ›“๏ธWhat has changed?
        • โ›“๏ธChanges from prior releases
    • ๐Ÿ’ปPages
      • MT
      • Notifications
      • Reports
      • Documents
      • Billing
      • Visits and Verification
      • Timesheets
      • New
      • Locate
      • Contacts
      • Customer
      • Project
      • Settings
      • Reports
      • Forms
      • Scheduler
      • Teams
      • Home Page
      • Ability Hub App
  • Audiences
    • ๐ŸŽจSupport Coordinators
    • ๐Ÿ–ฅ๏ธCare Providers
    • ๐Ÿ–ฅ๏ธDaycare & Community Centers
    • ๐Ÿ“‹Case Managers
    • Caregivers (Ability Hub)
    • Patients (Ability Hub)
  • What is new
    • ๐Ÿ› ๏ธChange Log
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  1. Fundamentals
  2. FAQ
  3. How To

View and Add Comments to a Customer

Manage all your comments in one place

To add and view comments to customer information:

  1. Navigate to the Customer module

  2. Click the name of a client and

  3. select the task name in the task tab located in the client's Dashboard.

  4. A comment can be added to any task, or to the customer record directly.

Important Notes:

  1. If you added a comment, you and other users with access to the client will be able to see it.

  2. Voice comments may also be added to any customers.

PreviousConnect clients to employeesNextManage Employee Timesheets (Draft)

Last updated 1 year ago

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